How may we help you?
We have set up the Centre d’Excellence en Accompagnement Client (CEAC), the Center of excellence in client assistance, to ensure optimal management of service requests and major incidents, as well as managing the evolution and continuous improvement of your infrastructures.
The CEAC
makes it possible to...
- Centralize requests to transfer them quickly to the resources involved.
- Manage response and support delays.
- Document problems and solutions provided.
- Get immediate support for major breakdowns.
- Build and consolidate the knowledge data base in view of the annual review of your applications and installations.
- Unsubscribe from a service.
Online request
Please fill out the form below with the most relevant information to help us understand your request.
An agent will contact you as soon as possible.