IT Business Analyst

Full-time
On-site
Chicoutimi
Department - Sales

Job description

DEVICOM is looking for a business analyst to sell its range of IT services, offering a 360-degree solution covering all business functions. The business analyst will need to demonstrate dynamism and proactivity in identifying opportunities that could contribute to the development of new markets.

The role will also involve analyzing business opportunities that can help grow clients' businesses. The analyst will participate in needs analysis, identify business constraints, and propose appropriate solutions aligned with the client's business processes. The ideal candidate will be responsible, organized, and possess strong oral and written communication skills.

Functions

  • Establish and operationalize a prospecting strategy;

  • Conduct strategic qualification of clients;

  • Gain a thorough understanding of the business context and the technological impact on the company's operational processes;

  • Determine client requirements and expectations to recommend the next steps;

  • Utilize existing tools for client needs assessment and suggest improvements if necessary;

  • Keep documentation up to date and optimize CRM usage to create an accurate and detailed client profile;

  • Ensure follow-ups and negotiations with clients;

  • Participate in the development of new markets.

Skills and desired experience

  • At least 5 years of experience in a similar role (sales and prospecting);

  • Excellent knowledge and experience in the IT sector;

  • Knowledge of office software, CRM/ERP;

  • Strategic business vision;

  • Courteous and professional attitude;

  • Time management and prioritization skills;

  • Knowledge of communication techniques;

  • Strong negotiation skills;

  • Bachelor's degree (preferred);

  • Bilingualism.

Information

Job type

Permanent, full-time

Compensation

To be determined based on experience and specialization

Job location

On-site

Schedule

Monday to Friday (37.5 hours)

Required education

Bachelor's degree (preferred)

Required experience

5+ years of experience

Language requirements

Bilingualism


Why join us?

  • Work with clients ranging from SMEs to Fortune 500 companies

  • Share your daily work with over 50 IT experts

  • Work in a modern environment with a gym, kitchen, and break room

  • Live by the values: Courage / Rigor / Balance / Execution / Resilience

Benefits

  • Dental insurance

  • Disability insurance

  • Life insurance

  • Paid time off

  • Matching RRSP contribution

  • Company events

  • Employee assistance program

  • On-site gym

  • On-site parking

  • Casual dress code

  • Flexible hours

  • Supplementary health insurance

Culture at DEVICOM

  • Work with humans, not machines

  • Work hand in hand with our clients, not in their pockets

  • Closed and secure networks, open and transparent relationships

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