DEVICOM is a Quebec-based company offering strategic IT consulting services since 1989. Our goal? Innovate, grow, perform. Our culture of innovation is based on harmonization. We promote collaborative leadership where senior management acts as a facilitator. DEVICOM is a self-managed liberated company.

We work with people who work with machines. Not the other way around.

We work hand in hand with our clients. Not in their pockets.

Our networks are closed and secure. Our relationships are open and transparent.

You are unique. Our solutions are too.

• Perform on-site visits to analyze, diagnose, and resolve IT incidents or deploy IT solutions.

• Deliver small- to medium-scale technical projects (infrastructure, network upgrades, migrations, IP telephony, etc.).

• Ensure a smooth, proactive, and reassuring client experience throughout all engagements.

• Participate in the implementation, configuration, and documentation of infrastructure and network environments.

• Collaborate closely with the internal project, engineering, and cybersecurity teams.

• Maintain and update the knowledge base.

Training & experience

• College diploma (DEC) in Computer Science or equivalent (AEC or significant relevant experience).

• Minimum of 5 years of experience in a similar IT/networking role.

• Strong knowledge of Microsoft environments (Windows Server, Active Directory).

• Proficiency with Microsoft 365 and its tools (Exchange Online, SharePoint, Teams, etc.).

• Solid networking knowledge (TCP/IP, switches, firewalls, VLANs, etc.).

• Experience with Cisco IP telephony (configuration and troubleshooting).

• Ability to perform in-depth analysis of IT infrastructure to identify areas for improvement and advise clients on upgrading critical systems.

• Ability to handle Level 1, 2, and 3 support tasks and document interventions in clear, comprehensive reports.

• Ability to identify potential security vulnerabilities and provide consulting services tailored to client needs.

• Experience in an industrial environment (an asset).

• Valid driver's license and access to a vehicle (frequent travel required).

Technical and Soft Skills

• Excellent communication skills (spoken and written) in French; functional English.

• Strong organizational and prioritization skills, with the ability to manage stress effectively.

• Ability to explain technical concepts clearly to non-technical audiences.

• Natural leadership and a positive team-oriented attitude.

• Strong client commitment: you take pride in delivering high-quality work.

To be part of a multidisciplinary team at the forefront of technology and cybersecurity, supporting clients ranging from small and medium-sized businesses to Fortune 500 companies. And to work alongside more than 50 IT experts in a modern workplace featuring a gym, kitchen, lounge, and more.

Choosing us means creating your own happiness through: Courage / Rigor / Balance / Execution / Resilience.